We aim to deliver your shirts to you as soon as possible. We use express shipping for all of our orders. Our average delivery time from placing an order is 6 working days. Sometimes due to unavoidable circumstances the deliveries can take up to 12 working days. If you have any questions regarding the status of your shirts after placing an order, please contact our support team.
PaymentsWe use Paypal to process all orders and accept payments from across the globe. Paypal is the world's most reputable online payment processing service, which provides a secure server (SSL) to make sure your transaction is done safely. When you make a purchase through NiAlma Global Ltd, you have additional security because only PayPal is provided with your credit card information. NiAlma does not store any credit card information in our database.
LegalPlease read our web site usage Terms & Conditions. By using www.nialma.com, you accept these Terms & Conditions.
Returns policyReturns are dealt with on an individual basis. We make every effort to resolve any issues you may have with an order placed. Please contact our customer service team if you should have such a problem.
Will my shirts really fit me?The key to ensuring your NiAlma shirt fits you perfectly is to take accurate measurements. If you carefully follow our visual and written instructions in the Measurement section there should be no problems. Every order is manually checked by our support staff to make sure your measurement profile appears to be in good order. Do not hesitate to contact us for any guidance with taking your measurements.
Special RequestsIf you have any special requests for an order, you can contact us directly at PinkLabel@nialma.com and we will assist you with your needs. Most additional requests for your shirts are free of charge.
Customer SupportIf you have any questions or if you would like help with anything, then simply use the "Contact" area to access our 24 hour email support. You may also email us directly at PinkLabel@nialma.com
